FAQ

Q: What happens after I place an order?
Answer: We will send you an email confirmation containing your order details. This will soon be followed by a payment receipt from PayPal.
 
Q: Is the payment process secure?
Answer: We use PayPal for a reason, because it's world renowned as being the most secure method of conducting online payments. If you do not have a PayPal account then you can pay by using a Credit/Debit card. This type of payment is 100% secure as it is also processed through PayPal.
 
Q: Do you store Credit/Debit card details?
Answer: No. All transactions are made through PayPal so we do not have access to any financial details on your end. 
 
Q: When will my custom Sign be delivered?
Answer: You should allow for 14 working days. We will send you an email via PayPal when your sign has been shipped - this usually takes 5-7 working days. If ordering as a Christmas gift then the order needs to made by the end of November.
 
Q: How is my order Sent?
Answer: All orders are sent by standard post.
 
Q: How do I order multiple Signs?
Answer: If you are ordering multiple Signs, then you can simply fill out the order form for each Sign. Or, if you prefer, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we can hash out the details that way.
 
Q: Do you have a money back guarantee?
Answer: Yes, if your Sign is damaged when it arrives please send us a picture of the problem - this will help us prevent such issues occurring in the future. We will refund you 100% or send you a replacement sign.
 
Q: What are your Signs made of?
Answer: All of our Signs are made from high quality diabond aluminium
 
Q. What size are your Signs?
Answer: Our Signs measure in at 18 cm (height) x 55 cm (width).
 
Q: How do I mount my Sign?
Answer: The Signs are very light and can be mounted onto practically any surface. Once you have decided on a suitable location, if in any doubt about fixing your Sign simply call into your local DIY/hardware store for advice.
 
Important Note: These Signs are purely for decorative use and do not have any commercial function.
 
Q: Are the signs available in different color combinations?
Answer: Our custom Signs come in most color combinations as well as the traditional white with black border. For example, we have received orders from Manchester United supporters who want Signs with Old Trafford as the place name of choice. These signs were then colored in the famous red of Manchester United with a black border.
 
If you require a specific color combination then please contact us here rather than filling out the order form. Check below for an example:
 
upton park border
Feel free to contact us if you have a question that has not been answered here.
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t2a sign from home